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What Documents are Accepted for Proof of Address?

12 Oct 2022
Leon Travers 12 Oct 2022
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  • List of acceptable documents for proof of address verification at
  • Dos and don’ts list for submitting your chosen document
proof address documents
As part of the terms and conditions, you may be required to verify your address. 

The following list shows the documents that will be accepted. Please note, you only need to provide one of these - not the complete list.

  • A utility bill
  • Bank statement
  • Credit card bill/statement
  • Municipality bill or government tax letter
  • Social insurance statement
  • A signed and stamped letter from your employer confirming your address to be accurate
  • A signed tenancy agreement
  • A bank reference letter. Note the following requirements for this document are that it must be written in English, and it has to show your full name and address, the date, account type, and the bank’s name.
Documents that are not accepted:

  • Mobile phone bills
  • Internet or pay-tv bills
  • Purchase receipts
  • Medical bills

To avoid verification delays, please ensure that your document adheres to the following conditions:

  • Only upload original photos or PDFs
  • The submitted document can be no older than six months
  • Document should be in Latin international format
  • It needs to clearly show your full name and address
  • It shows the issuer’s name and the date
  • The entire sheet of paper must be visible in the photo

Note that screenprints are not accepted under any circumstances.