Reset Stake 2FA | Cannot Access Two-Factor Authentication

Two-Factor Authentication adds an extra layer of security to your account, but what do you do if you lose access to the 2FA app? 

For example, some players have the 2FA on a different device than the one they use for betting. However, if the device with 2FA is lost or damaged, meaning you cannot use the two-factor authentication app, how do you recover it?

The only solution to this is to contact Stake's customer support via email. The customer service team will begin the process of recovering access to your account.

First, you’ll be asked some basic questions to verify that the account is yours. This information is then internally reviewed. Once Stake has verified it, two-factor authentication will be disabled, allowing you to access your account again. 

If you want to enable Two-Factor Authentication again (which is advised), you’ll need to follow the steps which we’ve explained in this article: How to Enable 2FA on Stake.com